Elite Protective
Services specializes in providing uniformed security (Courtesy
Patrol) services at apartment communities and HOA's throughout the
valley. Providing security at these types of properties requires a
highly trained security officer who is knowledgeable,
courteous, professional and experienced in dealing with the
public on your behalf. After
all, we are your representative in your absence.
Elite Protective Services cares about your property, so
much so we have earned the international designation of membership
in the International Crime Free Association. This association
is an association of members throughout the world who run crime
free programs at their local police department as it relates to
Apartment Communities, HOA Associations, Hotels, and Mobile Home
Parks. You may learn more about the benefits of being a crime
free apartment or HOA community by visiting their website at www.crime-free-association.org.
The principal owners of Elite Protective Services bring
over 28 years of combined upper level property management experience
in apartment fee management in the Phoenix metro area. We fully
understand the balance needed for effective
security management on multifamily properties. We bring both
elements together to provide the highest level service possible on
each of our client properties.
We know that outside of real serious crimes taking place
on a property that the biggest complaints managers and owners face
from their residents that can cause them to move out are typically
constant noise from loud neighbors such as loud parties, domestic
disturbances, loud stereos and TV's, and loud noise from the pool
including non-residents who snuck into the pool area.
Security is an investment in your residents and yourself
and not an expense! Yes, I said "Not an Expense". You do receive a
return on your investment with effective security. How you may ask?
By having security as your agent on your property at night when
management and ownership are at their greatest exposure to noise,
criminal acts and disturbance events, you have peace of mind of
knowing that by having Elite Protective Services on your property
you will minimize your exposure to good residents moving out by
immediately addressing all noise and disturbance complaints. By
saving good residents who's only reason to move was because of
noise, crime and disturbance issues you have avoided loss rents
from vacancy loss, turnover and marketing expenses to get the unit
rent ready, concessions because of current market conditions,
ect. Good residents talk to other good residents including
prospective good residents such as family, friends, and co-workers.
What will they be saying about your property?
Trespassers and parking lot crimes are the other area of
exposure that managers and owners face. Residents usually only care
that everything in their apartment works, noise is minimal, crime is
manageable, and that they are enjoying a relatively peaceful and
quite enjoyment in their community, and that their vehicle in the
parking lot exposed and usually out of their direct line of sight is
in the same condition as when they left it. Many manager and
owner frustrations usually occur over this issue as the resident
storms into their office demanding to know why their vehicle was
burglarized or stolen. This is another common problem on apartment
communities and HOA's as the parking lots are usually a smorgasbord
for criminals.
So many vehicles and choices for the criminal. Having
security helps minimize that exposure through proactive patrols of
the parking lots. We typically spend 80% of our patrol time in the
parking lots with high visibililty as a uniformed proactive physical
deterrent to car thieves and burglars. By patrolling heavily in the
parking lots many types of crimes can be deterred including
trespassers. Another hidden benefit of having security is the
reduced exposure of police vehicles on your property. The more times
residents see police vehicles the more it instills in their mind
that where they live must have crime issues. By having security on
site to address most issues without having to have the involvement
of police you reduce the amount of times police vehicles are seen on
property plus you minimize your exposure to being targeted by the
City for excessive police calls for service to your property.
Spending money on security only makes sense as it is a
proactive value added measure that brings a return on your
investment in many ways. There are numerous positive things that
result by having effective security in place that in time pays for
itself each and every month. I remember one time on a 400+ unit
property I sent a survey to all of my residents asking them would
they be willing to pay $10 more per month on their rent to have
security on the property at night and my overwhelming response (90%)
was yes. I of course brought on security right away as I listened to
my residents and my turnover dropped substantially. Rents were
raised on renewals to help cover the cost and it was a win-win
for everybody. Residents like having a special phone number they can
call at night to report suspicious activities and noise
complaints. It also lets your residents know you do care
about their living environment and that you are proactive in making
your community the most enjoyable community
possible.
Elite Protective Services utilizes a
proprietary secure online database of trespassers who are
entered into the system along with their picture and if found
subsequently on your property again is subject to arrest.
This eliminates the same person from being trespassed over and
over again and removes the problem person from your property. We
also utilize via our dispatch center an online database for running
vehicle plates and VIN numbers to determine if a vehicle is reported
stolen and access the warrants database to check on local county
arrest warrants for trespassers. This helps deter trespassers as
they know they will be checked for warrants if they come back on the
property.
Call Elite Protective Services today and
start earning more of a return on your investment!
480-792-1515
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